CRM and ERP Implementation and Customization

We offer end-to-end CRM and ERP implementation and customization services tailored to your business needs. From system setup and integration to workflow automation and user training, we ensure your platforms are optimized for performance, scalability, and ease of use. Whether you’re streamlining customer interactions or managing resources across departments, our solutions are designed to enhance visibility, efficiency, and decision-making, all while aligning seamlessly with your operations.

Project Description

WHY – The Problem:

For one of our SMB customers (an IT networking equipment reseller for the US market), consolidating their sales operations, marketing, payment settlement, and commissions for sales agents was a significant challenge, resulting in over 200K man-hours of lost productivity.

WHAT – The Solution:

Our team analyzed their workflows, automated them through a customized implementation of ERP Next, to consolidate their sales operations and resolve the commission allocation problem, thereby recovering the man-hours they were losing previously.